top of page

Shipping Policy

Processing Times

All items from Mana Burn Workshop are handcrafted in our family-run studio. Orders are typically processed within 3–7 business days before shipping. During busy periods or new product drops, processing times may be slightly longer.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • Domestic (U.S.): 3–7 business days

  • International: 7–21 business days

Please note that delivery times are estimates and may vary due to carrier delays or customs processing.

Made-to-Order Items

Some products are made to order. These items may require additional processing time before shipment. Any extended timelines will be noted on the product page.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package.

Incorrect Addresses

Please ensure your shipping address is correct at checkout. Mana Burn Workshop is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

Once a package has been handed off to the carrier, we are not responsible for delays, lost packages, or delivery issues. However, if something goes wrong, please reach out—we’ll do our best to help resolve the situation.

International Orders

International customers are responsible for any customs fees, duties, or taxes that may apply upon delivery.

Contact

If you have any questions about your order or shipping, please contact us through our contact page. HERE

     As a small workshop, every order means a lot to us. We appreciate your patience while we craft and ship your items with care. 

bottom of page